1. Who you’re dealing with
Fun Covers (FunCovers.com.au) is operated by Ryan Ramsay, ABN [xxx], in Australia. Email: [contact email]. When you order, these terms plus your order confirmation form our agreement.
2. What you’re buying
A personalised design commission plus a printed spare wheel cover made to your tyre size. The design is created from the story and preferences you give us in the order form.
3. The process
1. Complete the order form and pay.
2. Within 3–5 business days we email you design concepts (watermarked previews).
3. You get two rounds of changes, included. Further rounds are $25 each.
4. You approve your design in writing (reply email counts).
5. We print and deliver. Nothing is ever printed without your written approval.
4. Our design promise
We keep refining within your included rounds until you approve. If we genuinely can’t land a design you love, we’ll refund your payment minus a $49 design fee for the work done. This promise is in addition to, and never limits, your Consumer Law rights.
5. Changing your mind
Before design work starts: full refund, no questions. After design work starts: the design promise above applies. After your cover arrives: the 7-day money-back guarantee below applies.
6. Delivery
Covers are made to order. Typical total time is 3–4 weeks from your design approval. We send tracking, and if anything slips we’ll tell you before you have to ask.
7. Our 7-day, 100% money-back guarantee
If your cover arrives and you’re not happy with it, for any reason, tell us within 7 days of delivery. Post it back to us (return postage is the only cost you carry; we’ll give you the address) and once we receive it, we refund 100% of what you paid, to your original payment method, within 5 business days. No forms, no arguing. This guarantee sits on top of the warranty below and your Consumer Law rights; it never replaces them.
8. Our 12-month warranty
Your cover is warranted for 12 months from delivery against print defects, significant premature fading, and seam or stitching failure. If that happens, send us a photo and we’ll replace it free or refund you, your choice (no need to post anything back for warranty claims). This warranty is provided by us, not a third party.
Sizing: we make your cover to the size chart based on the tyre code you give us. Please read the code from your spare tyre (it can differ from the road tyres). If the code supplied was incorrect, we’ll replace the cover at cost price and sort it out with you.
Not covered: damage from misuse, cuts or abrasion, or alterations.
9. Your Australian Consumer Law rights
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Nothing in these terms limits those rights.
10. Your photos and content
By uploading photos you confirm you own them (or have permission) and that any people shown consent to their use. We use your photos and story only to create your commission. Your design never appears in our gallery or marketing unless you’ve said yes.
11. Artwork and copyright
We retain copyright in the artwork we create. You receive the printed cover and a digital keepsake copy for personal use. Reprinting or commercial reproduction of the artwork isn’t included. If you’d ever like prints or other products of your design, talk to us.
12. What we won’t design
We don’t include trademarked logos, brand characters, celebrity likenesses, or content that’s offensive or imitates Indigenous artwork. If your request touches one of these, we’ll offer a great alternative.
13. Privacy
We treat the personal information you share with us with care, and we handle it under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). We never sell your information.
What we collect. To design your cover we usually collect your name, email, postal address, phone number, tyre code, payment details (handled by our payment provider, or staying with your bank when you pay by transfer — never stored by us), and the story content, photos, and vehicle details you send us. If you send us a testimonial or agree to appear in our gallery, that may include names, faces, and van details. Our collection statement sets this out at the point you send us your story.
How we store it. Your information is kept in secured cloud services with access limited to Ryan and anyone directly working on your commission. Payment card data, when we take card payments, is handled by our payment provider and never touches our systems; bank transfers stay between you and your bank.
Third-party creative and AI tools. We use outside tools to design, refine, and produce your artwork. Before your information is put into any of these tools for creative, marketing, or AI-assisted production, we de-identify it: names removed or changed, faces and number plates blurred where they appear, and story details generalised so an individual can’t be re-identified from what the tool sees. The tools we currently use for this work include, but are not limited to:
- Adobe Creative Cloud
- Canva
- Anthropic Claude
- OpenAI ChatGPT
This list changes as tools change. You can ask us for the current list at any time by emailing the privacy contact below.
Your rights. You can:
- ask us what personal information we hold about you and get a copy (APP 12)
- ask us to correct anything that’s wrong or out of date (APP 13)
- withdraw your consent to us using your photos, story, or likeness at any time (we’ll stop using them going forward; anything already printed on your own cover obviously stays with you)
- ask us to delete your information when we no longer need it for your order or our legal record-keeping
If you’re not happy with how we’ve handled your information. Contact us first at the address below and we’ll try to sort it out quickly. If you’re still not satisfied, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or on 1300 363 992.
Privacy contact. [PRIVACY CONTACT — TO CONFIRM]
14. Problems
Talk to us first: [email/phone]. We fix things quickly. These terms are governed by the laws of [State], Australia.